Terms of Service

These Terms of Service ("Terms") govern your access to and use of ticketcleared.com and the document generation service offered by TicketCleared ("we," "our," or "us"). By using the service you agree to these Terms in full. If you do not agree, do not use the service.

1. Eligibility

TicketCleared is available only to individuals who:

• Are California residents contesting a California traffic citation
• Are 18 years of age or older
• Are using the service for their own personal ticket, not on behalf of another person without their knowledge
• Are not using the service for commercial or resale purposes

The Trial by Written Declaration process (California Vehicle Code Section 40902) applies to eligible infraction-level traffic tickets. It is your responsibility to confirm your ticket is eligible before purchasing. We do not issue refunds solely because a ticket turns out to be ineligible for TBWD.

2. Description of Service

TicketCleared provides an automated document generation service. Upon completing the intake questionnaire and paying the one-time fee, you receive:

• A personalized Defendant Declaration for use in a California Trial by Written Declaration
• A Witness Declaration (if you indicated a passenger was present)
• A TR-205 field guide with pre-filled instructions specific to your facts
• Filing instructions

Documents are generated using AI (Anthropic Claude) based on the information you provide. The quality and accuracy of your documents depends on the accuracy and completeness of your intake answers. You are responsible for reviewing all documents before submitting them to a court.

3. Payment

The service costs $29.00 USD, charged as a one-time fee at the time of document unlock. Payment is processed by Stripe. By completing payment you authorize the charge.

There are no subscription fees, recurring charges, or hidden costs. Your $29 unlocks all documents in your package for download. Documents remain available in your confirmation email for 12 months.

4. Refund Policy

We offer a full refund of $29 if your ticket is not dismissed as a result of your Trial by Written Declaration submission, subject to the following conditions:

• You must have submitted the documents we generated (or documents substantially based on them) to your court as your Trial by Written Declaration.
• You must request your refund within 180 days of your purchase date.
• You must email raymond@ticketcleared.com with a copy or photo of your court's written decision (typically form TR-215 or equivalent court correspondence).
• The court decision must show that the ticket was not dismissed - i.e., a guilty finding or bail forfeiture. Dismissals on unrelated procedural grounds do not qualify.

Approved refunds are processed after we review your qualifying documentation. Stripe returns funds to the original payment method according to its own processing timelines.

Non-qualifying scenarios: Refunds are not available if you (a) decided not to file, (b) filed documents you materially modified, (c) submitted the TBWD after the court deadline, (d) had your TBWD denied for procedural reasons unrelated to the document content (e.g., wrong court, filed late), or (e) request a refund more than 180 days after purchase.

5. Not Legal Advice - Disclaimer

TicketCleared is not a law firm. We do not provide legal advice. No attorney-client relationship is created by your use of this service.

The documents and guidance we provide are based on general information about California traffic law and the TBWD process. They are not tailored legal advice and may not account for the specific facts, procedural history, or jurisdiction-specific rules applicable to your situation. We strongly recommend consulting a licensed California traffic attorney if you have questions about your specific case, the strength of your arguments, or any procedural requirements.

Nothing on this website constitutes legal advice, and no information provided to us creates an attorney-client relationship. Reliance on information provided by TicketCleared is solely at your own risk.

6. Accuracy of Information You Provide

You agree to provide truthful, accurate, and complete information in the intake questionnaire. Documents generated by TicketCleared will reflect the facts you report. Submitting false information to a court is perjury under California law. We are not responsible for the consequences of false or misleading information you submit in your intake answers or court filings.

7. Intellectual Property

The documents we generate are provided to you for your personal use in contesting your own traffic citation. You may not resell, sublicense, or use TicketCleared's templates, system design, or generated output as the basis of a competing service.

The TicketCleared website, brand, and underlying software are owned by TicketCleared and protected by applicable intellectual property law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TICKETCLEARED AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM (WHICH IN MOST CASES WILL BE $29.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY PARTICULAR OUTCOME WILL RESULT FROM USE OF OUR DOCUMENTS. WE MAKE NO GUARANTEE THAT YOUR TICKET WILL BE DISMISSED.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the service shall be resolved in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts.

Before initiating any formal legal action, you agree to contact us at raymond@ticketcleared.com and give us 30 days to attempt to resolve the dispute informally.

11. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms with a new effective date. For material changes, we will provide at least 14 days' notice via email (if we have your address) or a prominent notice on the site. Continued use of the service after the effective date constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms:
raymond@ticketcleared.com
TicketCleared - California, USA